Uber Stealing Surge from Drivers

Mr. Gig

Member
Dec 6, 2018
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Jalopnik is doing a big investigation on Uber and Lyft's surge theft. If you have screenshots you can show them where the passenger paid a big surge but you didn't get much of it, send it to them here: https://fares.jalopnik.com.

When this first started happening, I got a rider who knew about it. At the end of the trip he asked me if I wanted to compare my take to what he paid and I said absolutely! So he opened his app, it showed that Uber had charged him $95. I opened my app and it showed I got paid $23. He looked at it and was amused. Then I said to him, you just paid about $60 more than you should have. Where did that money go? It didn't go to me, it went to Uber. And what exactly did they do to deserve a $60 bonus for themselves? Suddenly, when he realized he had paid a lot more than the ride actually cost Uber, he got furious. So, passengers need to understand that this is screwing them too.




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Mr. Gig

Member
Dec 6, 2018
100
13
18
By the way, in case you want to take the survey mentioned in the ad in that video, the link is here: https://ridester.typeform.com/to/aDCT93

As far as I'm concerned, anything we can do to help an insurance company design a better rideshare insurance plan for us, I'm all in!